SBI levying convenience charge at Delhi Metro

Delhi Metro commuters have been paying more when they electronically recharge their smart cards.

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Delhi Metro commuters have been paying more when they electronically recharge their smart cards.

The State Bank of India (SBI) has erroneously been levying commuters a 2.5 per cent convenience charge when they pay using their debit or credit card.

No role: DMRC

While the Delhi Metro Rail Corporation said they had no role in the matter, the SBI said they would get the error “fixed.”

Following the decision to demonetise high value currency notes in November last year, the government directed all banks to waive transaction charges on all electronic transactions till December 31.

Since January 1, banks have again begun levying transaction or convenience charges on card transactions. More info

By TCA Sharad Raghavan  www.thehindu.com

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